SHIPPING & RETURNS
SHIPPING POLICY
I ship via United States Postal Service (USPS). I ship my physical products only within the United States at this time.
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I ship my printed cookbook via USPS Media Mail.​
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If I can ship your order for less, I will refund you the difference in shipping.
As we all know, the cost of goods and services has gone up, including shipping.
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When you place an order, you will receive an email confirmation, and another when your order ships. Please allow me 2-3 days to get your order ready to ship.
RETURN & EXCHANGE POLICY
While I try to include descriptions that best represent my products, sometimes they just won't meet a person's expectations. If you are not satisfied with your order, please contact me immediately so we can work together on the best solution for both of us.
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I cannot accept returns on bath, body or home products due to hygiene reasons.
Cookbooks and journals are non-returnable and non-refundable.
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For digital products, once the product has been downloaded I am unable to issue a refund or accept a return on it. However, if you are having difficulty accessing the file, or did not receive it once you purchased it, I will work with you to fix the issue.
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What I prefer is honest feedback, both good and bad, so I know what my customers like and what they find unsatisfactory. It helps me make products that people want, and to make improvements on things that fell short of expectations. As a small cottage industry, this information is vital to me, as is my relationship with my customers. The beauty of having a small business is I can personally communicate with my customers.
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Please feel free to contact me with questions. I will reply as soon as possible.
​(315) 807-6734